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The Impact of Lead Time and Model Selection on the Accuracy of Call Center Arrivals' Forecasts

Title data

Rausch, Theresa Maria ; Albrecht, Tobias:
The Impact of Lead Time and Model Selection on the Accuracy of Call Center Arrivals' Forecasts.
In: Proceedings of the 28th European Conference on Information Systems (ECIS). - s.l. , 2020
ISBN 978-1-7336325-1

Further data

Item Type: Article in a book
Refereed: Yes
Institutions of the University: Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Chair Business Administration XIV - Marketing and Innovation > Chair Business Administration XIV - Marketing and Innovation - Univ.-Prof. Dr. Daniel Baier
Faculties
Faculties > Faculty of Law, Business and Economics
Faculties > Faculty of Law, Business and Economics > Department of Business Administration
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Chair Business Administration XIV - Marketing and Innovation
Result of work at the UBT: Yes
DDC Subjects: 300 Social sciences > 330 Economics
Date Deposited: 23 Jun 2020 06:37
Last Modified: 23 Jul 2020 08:52
URI: https://eref.uni-bayreuth.de/id/eprint/55586