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Shedding Light on Blind Spots : Developing a Reference Architecture to Leverage Video Data for Process Mining

Title data

Kratsch, Wolfgang ; König, Fabian ; Röglinger, Maximilian:
Shedding Light on Blind Spots : Developing a Reference Architecture to Leverage Video Data for Process Mining.
In: Decision Support Systems. (May 2022) . - No. 113794.
ISSN 1873-5797
DOI: https://doi.org/10.1016/j.dss.2022.113794

Abstract in another language

Process mining is one of the most active research streams in business process management. In recent years, numerous methods have been proposed for analyzing structured process data. In many cases, however, only the digitized parts of processes are directly captured by process-aware information sys-tems, whereas manual activities often leave blind spots in the process analysis. While video data can contain valuable process-related information that is not captured in information systems, a standardized approach to extracting event logs from unstructured video data remains lacking. To solve this problem and facilitate the systematic usage of video data in process mining, we have designed the ViProMiRA, a reference architecture that bridges the gap between computer vision and process mining. The various evaluation activities in our design science research process ensure that the proposed ViProMiRA allows flexible, use case-driven, and context-specific instantiations. Our results also show that a prototypical implementation of the ViProMiRA is capable of automatically extracting more than 70% of the process-relevant events from a real-world video dataset in a supervised learning scenario.

Further data

Item Type: Article in a journal
Refereed: Yes
Keywords: Computer Vision; Process Mining; Reference Architecture; Unstructured Data; Deep Learning
Institutions of the University: Faculties > Faculty of Law, Business and Economics > Department of Business Administration
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Chair Business Administration XVII - Information Systems and Value-Based Business Process Management
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Chair Business Administration XVII - Information Systems and Value-Based Business Process Management > Chair Information Systems and Value-Based Business Process Management - Univ.-Prof. Dr. Maximilian Röglinger
Research Institutions
Research Institutions > Affiliated Institutes
Research Institutions > Affiliated Institutes > Fraunhofer Project Group Business and Information Systems Engineering
Research Institutions > Affiliated Institutes > FIM Research Center Finance & Information Management
Result of work at the UBT: Yes
DDC Subjects: 000 Computer Science, information, general works > 004 Computer science
300 Social sciences > 330 Economics
Date Deposited: 10 May 2022 07:46
Last Modified: 10 May 2022 07:46
URI: https://eref.uni-bayreuth.de/id/eprint/69562