Exploring Organizational Level Continuance of Cloud-Based Enterprise Systems

Title data

Walther, Sebastian ; Sarker, Saonee ; Urbach, Nils ; Sedera, Darshana ; Eymann, Torsten ; Otto, Boris:
Exploring Organizational Level Continuance of Cloud-Based Enterprise Systems.
In: Proceedings of the 23rd European Conference on Information Systems (ECIS). - Münster, Germany , 2015
ISBN 978-3-00-050284-2
DOI: https://doi.org/10.18151/7217517

Official URL:

Abstract in another language

As cloud computing has become a mature technology broadly being adopted by companies across all industries, cloud service providers are increasingly turning their attention to retaining their customers. However, only little research has been conducted on investigating the antecedents of
service continuance in an organizational context. To address this gap in research, we carried out a
quantitative-empirical study. We developed a conceptual model that builds on previous research on
organizational level continuance. We tested this model, using survey data gathered from IT decision
makers of companies which have adopted cloud enterprise systems. The data was analyzed using PLS.
The results show that continuance intention can be predicted both by socio-organizational and
technology-related factors, explaining 55.9 % of the dependent variable’s variance. Besides cloud specific findings, the study also enhances knowledge in the area of organizational level System continuance as well as its connection to IS success.

Further data

Item Type:	Article in a book
Refereed:	Yes
Keywords:	Cloud Computing, Enterprise Systems, Organizational-level Analysis, Organizational Benefits, IS Success, Software as a Service
Institutions of the University:	Faculties Faculties > Faculty of Law, Business and Economics Faculties > Faculty of Law, Business and Economics > Department of Business Administration Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Chair Business Administration VII - Information Systems Management > Chair Business Administration VII - Information Systems Management - Univ.-Prof. Dr. Torsten Eymann Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Professor Information Systems Management and Strategic IT Management Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Former Professors > Professor Information Systems Management and Strategic IT Management - Univ.-Prof. Dr. Nils Urbach Profile Fields Profile Fields > Emerging Fields Profile Fields > Emerging Fields > Innovation and Consumer Protection Research Institutions Research Institutions > Affiliated Institutes Research Institutions > Affiliated Institutes > Fraunhofer Project Group Business and Information Systems Engineering Research Institutions > Affiliated Institutes > FIM Research Center Finance & Information Management Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Chair Business Administration VII - Information Systems Management Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Former Professors
Result of work at the UBT:	Yes
DDC Subjects:	000 Computer Science, information, general works > 004 Computer science 300 Social sciences > 330 Economics
Date Deposited:	24 Apr 2015 08:45
Last Modified:	14 Jun 2022 08:13
URI:	https://eref.uni-bayreuth.de/id/eprint/10850