Titelangaben
Woratschek, Herbert ; Horbel, Chris ; Popp, Bastian:
Extending the service-profit chain : the role of identification and co-creation.
2010
Veranstaltung: 39th European Marketing Academy Conference (EMAC)
, June 1-4, 2010
, Copenhagen, Denmark.
(Veranstaltungsbeitrag: Kongress/Konferenz/Symposium/Tagung
,
Vortrag
)