Insights into personal ICT use : understanding continuance and discontinuance of wearable self-tracking devices

Titelangaben

Buchwald, Arne ; Letner, Albert ; Urbach, Nils ; von Entreß-Fürsteneck, Matthias:
Insights into personal ICT use : understanding continuance and discontinuance of wearable self-tracking devices.
In: Proceedings of the 26th European Conference on Information Systems (ECIS). - Portsmouth, UK , 2018
ISBN 978-1-86137-667-1

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Abstract

Wearable self-tracking devices become increasingly common in our society and reflect the trend to-wards the digitized individual. However, little is known what drives the continuance and discontinu-ance usage of such devices. To empirically analyze factors leading to continuance and discontinuance of wearable self-tracking device usage, we develop a conceptual model based on established post-adoption concepts and the dual-factor theory. We validate it by applying structural equation modeling on collected survey data among 357 self-tracking users. Whereas previous research focuses on pre-dicting continuance intentions, our results reveal discontinuance to be another decisive determinant of usage behavior. Additionally, we provide insights into factors driving continuance and discontinuance intentions and derive practical implications for producers. Our results advance the theoretical dis-course on IS post-adoption behavior in a personal ICT context.