Exploring Explorative BPM : Setting the Ground for Future Research

Titelangaben

Grisold, Thomas ; Groß, Steven ; Röglinger, Maximilian ; Stelzl, Katharina ; vom Brocke, Jan:
Exploring Explorative BPM : Setting the Ground for Future Research.
In: Proceedings of the 17th International Conference on Business Process Management (BPM). - Vienna, Austria , 2019 . - S. 23-31
ISBN 978-3-030-26618-9

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Abstract

Recent claims in the literature highlight that BPM should become more ex-plorative and opportunity-driven. The underlying argument is that BPM has been mainly concerned with exploitation activities – i.e., analysis and im-provement of existing business processes – but it has neglected the role of innovation. In this conceptual article, we aim to establish a systematic under-standing of what explorative BPM is and how it can be brought about. We pursue three goals. First, we derive an overarching definition of explorative BPM. Second, we propose the “triple-diamond model” as a means to inte-grate explorative BPM activities in business process work. Third, we point to future research opportunities in the context of explorative BPM.