Title data
Rese, Alexandra ; Ganster, Lena ; Baier, Daniel:
Chatbots in retailers’ customer communication : How to measure their acceptance?
In: Journal of Retailing and Consumer Services.
Vol. 56
(2020)
.
- 102176.
ISSN 0969-6989
DOI: https://doi.org/10.1016/j.jretconser.2020.102176
Further data
Item Type: | Article in a journal |
---|---|
Refereed: | Yes |
Institutions of the University: | Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Chair Business Administration XIV - Marketing and Innovation Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Chair Business Administration XIV - Marketing and Innovation > Chair Business Administration XIV - Marketing and Innovation - Univ.-Prof. Dr. Daniel Baier Faculties Faculties > Faculty of Law, Business and Economics Faculties > Faculty of Law, Business and Economics > Department of Business Administration |
Result of work at the UBT: | Yes |
DDC Subjects: | 300 Social sciences > 330 Economics |
Date Deposited: | 15 Jul 2020 06:31 |
Last Modified: | 22 Nov 2023 08:21 |
URI: | https://eref.uni-bayreuth.de/id/eprint/55827 |