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Pandemic Containment with Digital Measures : Acceptance and Privacy Aspects of Contact Tracing Apps

Title data

Reith, Riccardo ; Fortagne, Marius Arved ; Diel, Sören ; Buck, Christoph ; Lis, Bettina ; Eymann, Torsten:
Pandemic Containment with Digital Measures : Acceptance and Privacy Aspects of Contact Tracing Apps.
In: Proceedings of the 29th European Conference on Information Systems (ECIS). - Marrakech, Morocco , 2021

Official URL: Volltext

Project information

Project title:
Project's official title
Project's id
Projektgruppe WI Digitalisierung
No information
Projektgruppe WI IT-Sicherheit und Datenschutz
No information
Projektgruppe WI Digital Society
No information

Abstract in another language

In the unique context of an ongoing pandemic, this study aims to investigate the acceptance of contact tracing applications (CTA) proposed by the German government before its release in June 2020. The study develops and validates a research model based on established acceptance, privacy-, and health-related theories. The results of the structural equation model (N=584) indicate that performance expectancy, social influence, privacy concerns, and anxiety explain about 75% of the variance of the intention to use CTA. Most remarkably, privacy concerns represent the dominating barrier, whereas effort expectancy, contrary to previous acceptance research, did not significantly affect the dependent intentions of using CTA. In addition to these rational concerns, anxiety was confirmed as an emotional predictor in the proposed research model. Consequently, the results both strengthen and contradict established theory, offering valuable insights for research and institutions in charge of distributing the app.

Further data

Item Type: Article in a book
Refereed: Yes
Keywords: Contact Tracing Application (CTA); Coronavirus; COVID-19; Technology acceptance; Unified theory of acceptance and use of technology (UTAUT); Information privacy; Privacy concerns; Structural Equation modeling
Institutions of the University: Faculties
Faculties > Faculty of Law, Business and Economics
Faculties > Faculty of Law, Business and Economics > Department of Business Administration
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Chair Business Administration VII - Information Systems Management
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Chair Business Administration VII - Information Systems Management > Chair Business Administration VII - Information Systems Management - Univ.-Prof. Dr. Torsten Eymann
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Chair General Business Administration
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Chair General Business Administration > Chair General Business Administration - Univ.-Prof. Dr. Bettina Lis
Research Institutions
Research Institutions > Affiliated Institutes
Research Institutions > Affiliated Institutes > Fraunhofer Project Group Business and Information Systems Engineering
Research Institutions > Affiliated Institutes > FIM Research Center Finance & Information Management
Result of work at the UBT: Yes
DDC Subjects: 000 Computer Science, information, general works > 004 Computer science
300 Social sciences > 330 Economics
Date Deposited: 01 Jun 2021 07:37
Last Modified: 04 Aug 2022 06:33
URI: https://eref.uni-bayreuth.de/id/eprint/65549