You Can’t Manage What You Can’t Define : The Success of Blockchain Projects Beyond the Iron Triangle

Titelangaben

Guggenberger, Tobias ; Stoetzer, Jens-Christian ; Theisinger, Lukas ; Amend, Julia ; Urbach, Nils:
You Can’t Manage What You Can’t Define : The Success of Blockchain Projects Beyond the Iron Triangle.
In: Proceedings of the 42nd International Conference on Information Systems (ICIS). - Austin, USA , 2021
ISBN 978-1-7336325-9-1

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Abstract

Companies across industries aim to disseminate blockchain through respective projects that evaluate, design, or implement use cases. However, due to its novelty and complexity, blockchain poses novel challenges in carrying out such projects. Companies use success criteria to constantly evaluate projects. Even though literature provides frameworks for the general evaluation of projects, no research yet investigated if success criteria fundamentally differ for blockchain projects due to the characteristics of the technology. Therefore, we assess success dimensions and criteria, deduced and evaluated from an in-depth interview study with blockchain experts from 12 different projects. We contribute to the theory on blockchain project management by introducing a new success dimension and specific success criteria for blockchain projects. Our findings help to elaborate the value of blockchain in companies and novel possibilities to evaluate respective projects. We provide additional insights by assessing their relative importance and discussing implications for theory and practice.