Conceptualizing and Assessing the Value of Internet of Things Solutions

Titelangaben

Baltuttis, Dennik ; Häckel, Björn ; Jonas, Claudius ; Oberländer, Anna Maria ; Röglinger, Maximilian ; Seyfried, Johannes:
Conceptualizing and Assessing the Value of Internet of Things Solutions.
In: Journal of Business Research. Bd. 140 (2022) . - S. 245-263.
ISSN 0148-2963
DOI: https://doi.org/10.1016/j.jbusres.2021.10.063

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Abstract

The Internet of Things (IoT) is associated with enormous economic potential. However, actual revenues remain below expectations, particularly in industrial contexts where effective value assessment is a critical barrier to market success. As a deeper understanding of how IoT solu-tions create value is required to address this challenge, we develop a framework and corre-sponding value levers for the value assessment of Industrial IoT solutions. Taking an IoT solu-tion provider perspective, we evaluated the framework with five IoT solution providers and applied the value levers for an initial value quantification. Our work extends previous research and contributes to the knowledge on the value of IT and IoT. Further, it provides practical support for the value assessment of industrial IoT solutions.