Collaboration in performance management across industrialised housebuilding supply chains

Title data

Grenzfurtner, Wolfgang ; Rudberg, Martin ; Gronalt, Manfred:
Collaboration in performance management across industrialised housebuilding supply chains.
2021
Event: Logistics Research Network Conference 2021 'Sustainable and resilient supply chains in disruptive times' , 08.-10. Sept. 2021 , Cardiff, UK.
(Conference item: Conference , Speech )

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Purpose
Production on the construction site usually takes place through the cooperation of several companies working together in assembling building components and fulfilling craft works. The goal of involved companies is the successful completion of their own contribution to generate a positive contribution margin. Good coordination and collaboration within the supply chain (SC) is necessary to minimise inefficiencies and to systematically improve on-site processes. Measuring and evaluating performance within the construction SC and sharing data and information will thus be an important basis for improvement activities. The purpose of this research is to investigate how performance measurement and management (PMM) collaboration is organised between industrialised housebuilding (IHB) companies and their subcontractors.
Research approach
A multiple case study was conducted within the IHB sector. Data collection was conducted through qualitative interviews and the data was analysed with thematic coding and content analysis.
Findings and Originality
In the area of quality, data on defects and non-conformities is exchanged between companies in all SCs via construction site reports. However, none of the IHB companies use these data to systematically measure performance indicators. The data on defects and non-conformities are applied to assess the quality of execution of the trades on site. This data is used from those IHB companies which produce highly customised buildings, with the aim of evaluating the performance of its subcontractors. Qualitative feedback has been identified as the predominant information used for improving quality attributes. In the area of productivity, the predominant indicator shared within the SC is the fulfilment of a given schedule. The identification of inefficiencies at interfaces between SC partners is currently not considered. Especially in this area, there is a need to improve PMM in order to increase the productivity and profitability of the companies involved within the IHB SC.
Research Impact
The main contribution of this paper is that it analyses the current state of collaboration within IHB SCs in the area of PMM of on-site production. In addition, best practice approaches are described.
Practical Impact
Managers can use the findings to identify weaknesses within areas of their responsibility of IHB SC’s.