at Google ScholarTitle data
Bilstein, Nicola:
The Moderating Effect of Customers' Willingness to Participate in Service Recovery and its Impacting Factors : An Empirical Analysis.
In: Journal of Service Management Research.
Vol. 2
(2018)
Issue 3
.
- pp. 17-29.
ISSN 2511-8676
DOI: https://doi.org/10.15358/2511-8676-2018-3-17
Further data
| Item Type: | Article in a journal |
|---|---|
| Refereed: | Yes |
| Institutions of the University: | Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Chair Business Administration VIII - Marketing and Services Management Faculties Faculties > Faculty of Law, Business and Economics Faculties > Faculty of Law, Business and Economics > Department of Business Administration Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Chair Business Administration VIII - Marketing and Services Management > Chair Business Administration VIII - Marketing and Services Management - Univ.-Prof. Dr. Nicola Bilstein |
| Result of work at the UBT: | No |
| DDC Subjects: | 300 Social sciences > 330 Economics |
| Date Deposited: | 31 May 2022 09:44 |
| Last Modified: | 13 Mar 2023 09:18 |
| URI: | https://eref.uni-bayreuth.de/id/eprint/69836 |