Title data
Bilstein, Nicola ; Albrecht, Kathrin:
Service Recovery on Stage : The Effects of Social Media Recovery on Virtually Present Others.
2015
Event: 24th Annual Frontiers in Service Conference
, 09.-12. Juli 2015
, San Jose, Kalifornien, USA.
(Conference item: Conference
,
Paper
)
Further data
Item Type: | Conference item (Paper) |
---|---|
Refereed: | Yes |
Institutions of the University: | Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Chair Business Administration VIII - Marketing and Services Management Faculties Faculties > Faculty of Law, Business and Economics Faculties > Faculty of Law, Business and Economics > Department of Business Administration Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Chair Business Administration VIII - Marketing and Services Management > Chair Business Administration VIII - Marketing and Services Management - Univ.-Prof. Dr. Nicola Bilstein |
Result of work at the UBT: | No |
DDC Subjects: | 300 Social sciences > 330 Economics |
Date Deposited: | 03 Jun 2022 07:17 |
Last Modified: | 06 Dec 2023 08:47 |
URI: | https://eref.uni-bayreuth.de/id/eprint/69963 |