Deriving Facilitators for Electronic Health Record Implementation : A Systematic Literature Review of Opportunities and Challenges

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Amend, Julia ; Eymann, Torsten ; Kauffmann, Anna Lina ; Münch, Tobias ; Troglauer, Patrick:
Deriving Facilitators for Electronic Health Record Implementation : A Systematic Literature Review of Opportunities and Challenges.
In: Proceedings of the 30th European Conference on Information Systems (ECIS). - Timisoara, Romania , 2022

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Abstract

Electronic Health Records aim to remove information asymmetries between healthcare providers and contribute to improved healthcare quality and safety. Nevertheless, the successful and comprehensive implementation remains challenging and complex. Recently, increased interest of patients in their healthcare and enhanced technological opportunities led to new challenges and an emerging amount of research. To achieve an overarching overview of facilitators for EHR implementation, the perspectives of relevant stakeholders were considered. Therefore, we conducted a multidisciplinary systematic literature review involving five databases from public health, information systems, and interdisciplinary research. As a result, we first identified opportunities and challenges according to the stakeholder groups, environmental context, and implementation stages. Second, we derived five facilitators (individual stakeholder readiness, change management, accessibility and ownership, EHR structure, and external factors). Therefore, we lay a state-of-the-art foundation for EHR implementation for scientific studies and development activities in practice with our research.