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Buck, Christoph ; Clarke, John ; Torres de Oliveira, Rui ; Desouza, Kevin C. ; Maroufkhani, Parisa:
Digital Transformation in Asset-Intensive Organisations : The Light and the Dark Side.
In: Journal of Innovation & Knowledge.
Bd. 8
(2023)
Heft 2
.
- 100335.
ISSN 2444-569X
DOI: https://doi.org/10.1016/j.jik.2023.100335
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Offizieller Projekttitel Projekt-ID Projektgruppe WI Digitales Innovationsmanagement Ohne Angabe Projektgruppe WI Digitale Innovationswerkstatt Ohne Angabe Projektgruppe WI Digitalisierung Ohne Angabe |
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Abstract
Digital transformation has far-reaching effects on business and society. While the literature to date has
mainly considered the positive opportunities associated with digital innovations at the consumer interface
in terms of products and services, the impact on asset-intensive organisations has not yet been examined in
detail. Because asset-intensive organisations have unique requirements, a focused approach is essential. This
study provided an in-depth analysis of digital transformation efforts in asset-intensive organisations by
interviewing elite informants in the field. Our results provide an explanatory model for the digital transformation
of asset-intensive organisations from a dynamic process perspective. Our results also allowed us to
uncover the dark side of digital transformation, and we theorise