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Characteristics of Speech-Based Chatbots and Their Effect on Customer Satisfaction

Title data

Rese, Alexandra ; Seither, Julius:
Characteristics of Speech-Based Chatbots and Their Effect on Customer Satisfaction.
2022
Event: 28th International Conference on Recent Advances in Retailing and Consumer Services (RARCS2022/EIRASS2022) , 23.-26.07.2022 , Baveno, Italy.
(Conference item: Conference , Speech )

Further data

Item Type: Conference item (Speech)
Refereed: Yes
Institutions of the University: Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Chair Business Administration XIV - Marketing and Innovation > Chair Business Administration XIV - Marketing and Innovation - Univ.-Prof. Dr. Daniel Baier
Result of work at the UBT: Yes
DDC Subjects: 300 Social sciences > 330 Economics
Date Deposited: 07 Aug 2023 11:13
Last Modified: 07 Aug 2023 11:13
URI: https://eref.uni-bayreuth.de/id/eprint/86507