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How to Prevent Technostress at the Digital Workplace : A Delphi Study

Titelangaben

Berger, Michelle ; Schäfer, Ricarda ; Schmidt, Marco ; Regal, Christian ; Gimpel, Henner:
How to Prevent Technostress at the Digital Workplace : A Delphi Study.
In: Journal of Business Economics. (Mai 2023) .
ISSN 1861-8928
DOI: https://doi.org/10.1007/s11573-023-01159-3

Angaben zu Projekten

Projekttitel:
Offizieller Projekttitel
Projekt-ID
Projektgruppe WI Digital Life
Ohne Angabe

Abstract

Technostress is a rising issue in the changing world of digital work. It can cause severe outcomes for individuals and organizations. Current literature primarily examines how stressed individuals can overcome acute technostress by activating coping strategies. However, individuals’ technostress often has its reasons in inappropriate technology-environmental settings at work. Thus, organizations face the moral, legal, and economic responsibility to prevent employees’ technostress in the first place. This involves the implementation of prevention measures, which establish technostress inhibitors impeding the occurrence of technostress creators or suppressing negative outcomes from technostress. Although highly sought by organizations, theoretical and practicable knowledge of relevant prevention measures targeting technostress at work is yet missing. We develop comprehensive technostress prevention knowledge based on extant literature and qualitative and quantitative contributions by technostress experts. Our study comprises several methodological steps: a structured literature review, two focus group workshops, and a Delphi study. As a result, we present 24 technostress prevention measures and characterize each measure according to its intended effect, suitable organization sizes, and other facets. Additionally, we provide insights into a prevention measure’s relevance to address specific technostress creators and find that some prevention measures address multiple technostress creators whereas others target only single technostress creators. Our paper contributes to the literature by synthesizing existing technostress prevention studies and structuring prevention measures’ characteristics and effects. For practice, we offer a comprehensive overview of prevention measures that organizations can implement to shoulder their responsibility of mitigating employees’ technostress.

Weitere Angaben

Publikationsform: Artikel in einer Zeitschrift
Begutachteter Beitrag: Ja
Keywords: technostress; technostress prevention; technostress inhibitors; technostress creators; Delphi study
Institutionen der Universität: Fakultäten > Rechts- und Wirtschaftswissenschaftliche Fakultät > Fachgruppe Betriebswirtschaftslehre
Forschungseinrichtungen
Forschungseinrichtungen > Institute in Verbindung mit der Universität
Forschungseinrichtungen > Institute in Verbindung mit der Universität > Institutsteil Wirtschaftsinformatik des Fraunhofer FIT
Forschungseinrichtungen > Institute in Verbindung mit der Universität > FIM Forschungsinstitut für Informationsmanagement
Fakultäten
Fakultäten > Rechts- und Wirtschaftswissenschaftliche Fakultät
Titel an der UBT entstanden: Nein
Themengebiete aus DDC: 000 Informatik,Informationswissenschaft, allgemeine Werke > 004 Informatik
300 Sozialwissenschaften > 330 Wirtschaft
Eingestellt am: 30 Aug 2023 06:24
Letzte Änderung: 04 Okt 2023 06:30
URI: https://eref.uni-bayreuth.de/id/eprint/86711