Impact of digital logistics platforms to facilitate more regional food in the hospitality sector and communal catering

Title data

Mendoza Pardo, Christine ; Fikar, Christian:
Impact of digital logistics platforms to facilitate more regional food in the hospitality sector and communal catering.
In: The International Journal of Logistics Management. (21 August 2024) .
ISSN 0957-4093
DOI: https://doi.org/10.1108/IJLM-03-2024-0150

Project information

Abstract in another language

Purpose – This paper studies digitalization projects aiming to increase the share of regional food in the hospitality sector and communal catering. The focus is set on influencing factors and underlying feedback structures that arise through the digitalization of regional food supplies. The results can guide stakeholders to get a better understanding of key influencing factors and complexities from a holistic perspective.
Design/methodology/approach – A systems thinking approach is employed to model regional food networks. The influencing factors were found in the literature and in two model regions. Feedback loops and underlying structures were explained and validated through semi-structured interviews. Findings are visualized in causal loop diagrams (CLDs) and are used for theory development.
Findings – The presentation in CLDs helps understanding the influence of digital logistics platforms on the entire system of regional food supply and not just on isolated parts. Among others, cooperation, trust and digital solutions were identified as key success factors when aiming to increase the share of regional food in the hospitality sector and communal catering.
Research limitations/implications –The work focused on the underlying feedback structures occurring in regional food supply in two, rural Bavarian regions in Germany with their unique geographical settings. Findings may, consequently, not be entirely transferable to other regions with varying characteristics. Further research needs to be done to see how much these regional parameters influence digital logistics platforms.
Originality/value – The paper contributes to the existing scientific literature by showing the impact coming from digital logistics platforms on regional food supply systems. Developing CLDs provides a basis for future work and facilitates discussion for researchers and practitioners to support future real-world implementations.