Agentic IS in Smart Homes : Enhancing Psychological Well-Being and Climate Change Mitigation

Titelangaben

Bonenberger, Lukas ; Breiter, Katharina ; Crome, Carlotta ; Gimpel, Henner:
Agentic IS in Smart Homes : Enhancing Psychological Well-Being and Climate Change Mitigation.
In: Proceedings of the 46th International Conference on Information Systems (ICIS). - Nashville, USA , 2025

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Abstract

Climate change poses major challenges, including threats to individual well-being. Reducing resource consumption in the housing sector is one way to mitigate its effects. Information systems (IS), as agentic IS artifacts, can support conservation efforts by interacting with users at varying levels of decision-making latitude. This study examines how such latitude affects individuals’ psychological well-being in the context of smart homes. Drawing on psychological and marketing theories, we conducted a vignette experiment. Results show that a more expansive decision-making latitude enhances psychological well-being primarily through perceptions of environmental friendliness. All agentic IS artifacts were perceived as more environmentally friendly than non-agentic ones, with anticipatory systems rated highest. Theoretically, the study shows how agentic IS artifacts can simultaneously promote psychological well-being and demand-side climate mitigation. Practically, it offers insights for manufacturers on designing and marketing smart home systems that foster both user satisfaction and environmental sustainability.