Unlocking the Potential of Green IS : Addressing Tensions to Promote Environmentally Friendly User Behavior

Title data

Breiter, Katharina ; Probost, Fabian ; Gimpel, Henner:
Unlocking the Potential of Green IS : Addressing Tensions to Promote Environmentally Friendly User Behavior.
In: Proceedings of the 46th International Conference on Information Systems (ICIS). - Nashville, USA , 2025

Official URL:

Abstract in another language

Green IS plays a crucial role in promoting environmentally friendly user behavior through digital technologies such as eco-feedback systems or gamified smart devices. Despite their potential, tensions between system providers and users can hinder adoption and effectiveness. This study addresses these tensions by applying a design science research approach to develop actionable design guidance. Based on a systematic literature review, expert interviews, and a focus group demonstration, we conceptualize provider–user tensions as dialectical contradictions and translate them into four pairs of meta-requirements and corresponding design principles. These artifacts support the development of Green IS that balance provider interests with user needs, fostering behavior change through long-term participation, contextual relevance, transparency and personalization. Grounded in the COM-B model and informed by stakeholder perspectives, our findings offer a theory-based yet practice-oriented contribution to Green IS design—ultimately unlocking the potential of Green IS to promote environmentally friendly user behavior.

Further data

Item Type:	Article in a book
Refereed:	Yes
Keywords:	Green IS; Environmental Sustainability; Tension; User Behavior; Design Science Research
Institutions of the University:	Faculties > Faculty of Law, Business and Economics > Department of Business Administration Research Institutions Research Institutions > Affiliated Institutes Research Institutions > Affiliated Institutes > Branch Business and Information Systems Engineering of Fraunhofer FIT Research Institutions > Affiliated Institutes > FIM Research Center for Information Management
Result of work at the UBT:	No
DDC Subjects:	000 Computer Science, information, general works > 004 Computer science 300 Social sciences > 330 Economics
Date Deposited:	24 Nov 2025 09:52
Last Modified:	24 Nov 2025 09:52
URI:	https://eref.uni-bayreuth.de/id/eprint/95291