A Survey of AI Reliance

Titelangaben

Eckhardt, Sven ; Kühl, Niklas ; Dolata, Mateusz ; Schwabe, Gerhard:
A Survey of AI Reliance.
In: ACM Computing Surveys. (November 2025) .
ISSN 1557-7341
DOI: https://doi.org/10.1145/3776528

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Abstract

Although artificial intelligence (AI) systems are becoming increasingly indispensable, research into how humans rely on these systems (AI reliance) is lagging behind. To advance this research, this survey presents a novel, comprehensive sociotechnical perspective on AI reliance, essential to fully understand the phenomenon. To address these challenges, the survey introduces a categorization framework resulting in a morphological box, which guides rigorous AI reliance research. Further, the survey identifies the core influences on AI reliance within the components of a sociotechnical system and discusses current limitations alongside emerging future research avenues to form a research agenda.