Veröffentlichungen "Wenninger, Annette"

2024

Kuch, Felicitas ; Lindenthal, Anna-Katharina ; Oberländer, Anna Maria ; Wenninger, Annette ; Buck, Christoph:
The SmartSI Compass : A Method for Generating Smart Service Innovation Ideas.
In: Information & Management. Bd. 61 (2024) Heft 5 . - 103965.
ISSN 1872-7530
DOI: https://doi.org/10.1016/j.im.2024.103965

2022

Wenninger, Annette:
Anywhere, Anytime, Autonomous – Meeting Customer Needs in the Digital Age through Omni-Channel and Proactive Service Management.
Bayreuth , 2022 . - 47 S.
( Dissertation, 2022 , Universität Bayreuth, Rechts- und Wirtschaftswissenschaftliche Fakultät)
DOI: https://doi.org/10.15495/EPub_UBT_00006076

Graf-Drasch, Valerie ; Röglinger, Maximilian ; Wenninger, Annette ; Hosseini, Sabiölla:
A Contextualized Acceptance Model for Proactive Smart Services.
In: Schmalenbach Journal of Business Research. Bd. 74 (2022) . - S. 345-387.
ISSN 2366-6153
DOI: https://doi.org/10.1007/s41471-022-00139-7

Wenninger, Annette ; Rau, Daniel ; Röglinger, Maximilian:
Improving Customer Satisfaction in Proactive Service Design : A Kano model approach.
In: Electronic Markets. Bd. 32 (2022) . - S. 1399-1418.
ISSN 1422-8890
DOI: https://doi.org/10.1007/s12525-022-00565-9

Buck, Christoph ; Kuch, Felicitas ; Lindenthal, Anna-Katharina ; Merktle, Tobias ; Oberländer, Anna Maria ; Tippel, Christoph ; Wenninger, Annette:
Initiierung von Smart Service Innovationen im produzierenden Gewerbe.
In: HMD Praxis der Wirtschaftsinformatik. Bd. 59 (2022) . - S. 1395-1410.
ISSN 2198-2775
DOI: https://doi.org/10.1365/s40702-022-00900-w

2021

Rieger, Alexander ; Stohr, Alexander ; Wenninger, Annette ; Fridgen, Gilbert:
Reconciling Blockchain with the GDPR : Insights from the German Asylum Procedure,.
In: Reddick, Christopher G. ; Rodríguez-Bolívar, Manuel Pedro ; Scholl, Hans Jochen (Hrsg.): Blockchain and the Public Sector : Theories, Reforms, and Case Studies. - Cham : Springer International Publishing , 2021 . - S. 73-95 . - (Public Administration and Information Technology ; 36 )
ISBN 978-3-030-55746-1
DOI: https://doi.org/10.1007/978-3-030-55746-1_4

Amend, Julia ; van Dun, Christopher ; Fridgen, Gilbert ; Köhler, Franziska ; Rieger, Alexander ; Stohr, Alexander ; Wenninger, Annette:
Using Blockchain to Coordinate Federal Processes : The Case of Germany's Federal Office for Migration and Refugees.
In: Urbach, Nils ; Röglinger, Maximilian ; Kautz, Karlheinz ; Alias, Rose Alinda ; Saunders, Carol ; Wiener, Martin (Hrsg.): Digitalization Cases. Vol. 2. Mastering Digital Transformation for Global Business. - Cham : Springer , 2021 . - S. 85-100 . - (Management for Professionals )
ISBN 978-3-030-80003-1
DOI: https://doi.org/10.1007/978-3-030-80003-1_5

2020

Guggenmos, Florian ; Lockl, Jannik ; Rieger, Alexander ; Wenninger, Annette ; Fridgen, Gilbert:
How to Develop a GDPR-Compliant Blockchain Solution for Cross-Organizational Workflow Management : Evidence from the German Asylum Procedure.
In: Proceedings of the 53rd Hawaii International Conference on System Sciences (HICSS). - Honolulu, USA , 2020

Rau, Daniel ; Perlitt, Luise-Henriette ; Röglinger, Maximilian ; Wenninger, Annette:
Pushing the Frontiers of Service Research : A Taxonomy of Proactive Services.
In: Proceedings of the 41st International Conference on Information Systems (ICIS). - Hyderabad, India , 2020

2019

Bitzer, Michael ; Kleylein-Feuerstein, Joachim ; König, Ulrich Matthias ; Röglinger, Maximilian ; Urbach, Nils ; Wenninger, Annette:
Smart Devices erfolgreich in Produktionsprozesse integrieren.
Fraunhofer-Institut für angewandte Informationstechnik FIT
Bayreuth , 2019 . - 27 S.
DOI: https://doi.org/10.15495/EPub_UBT_00004431

2018

Hosseini, Sabiölla ; Merz, Marieluise ; Röglinger, Maximilian ; Wenninger, Annette:
Mindfully going omni-channel : An economic decision model for evaluating omni-channel strategies.
In: Decision Support Systems. Bd. 109 (2018) . - S. 74-88.
ISSN 1873-5797
DOI: https://doi.org/10.1016/j.dss.2018.01.010