Title data
Brusch, Michael ; Baier, Daniel:
Service Engineering mittels Service Blueprint-Verfahren, Critical Incident Technique und Kano-Modell : Methoden und Anwendungsbeispiele.
In: IM : die Fachzeitschrift für Information, Management und Consulting.
Vol. 23
(2008)
Issue 3
.
- pp. 42-48.
ISSN 0930-5181
Further data
Item Type: | Article in a journal |
---|---|
Refereed: | Yes |
Institutions of the University: | Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Lehrstuhl Betriebswirtschaftslehre XIV - Marketing und Innovation > Lehrstuhl Betriebswirtschaftslehre XIV - Marketing und Innovation - Univ.-Prof. Dr. Daniel Baier Faculties Faculties > Faculty of Law, Business and Economics Faculties > Faculty of Law, Business and Economics > Department of Business Administration Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Lehrstuhl Betriebswirtschaftslehre XIV - Marketing und Innovation |
Result of work at the UBT: | No |
DDC Subjects: | 300 Social sciences > 330 Economics |
Date Deposited: | 16 Feb 2015 13:49 |
Last Modified: | 26 Apr 2016 06:59 |
URI: | https://eref.uni-bayreuth.de/id/eprint/6821 |