at Google ScholarTitle data
Löffler, Stephanie ; Baier, Daniel:
Using critical incidents to validate the direct measurement of attribute importance and performance when analyzing services.
In: Journal of Service Science and Management.
Vol. 6
(2013)
Issue 5a
.
- pp. 1-11.
ISSN 1940-9907
DOI: https://doi.org/10.4236/jssm.2013.65A001
Official URL: 
Further data
| Item Type: | Article in a journal |
|---|---|
| Refereed: | Yes |
| Institutions of the University: | Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Chair Business Administration XIV - Marketing and Innovation > Chair Business Administration XIV - Marketing and Innovation - Univ.-Prof. Dr. Daniel Baier Faculties Faculties > Faculty of Law, Business and Economics Faculties > Faculty of Law, Business and Economics > Department of Business Administration Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Chair Business Administration XIV - Marketing and Innovation |
| Result of work at the UBT: | No |
| DDC Subjects: | 300 Social sciences > 330 Economics |
| Date Deposited: | 16 Jan 2015 07:48 |
| Last Modified: | 16 Jan 2015 07:48 |
| URI: | https://eref.uni-bayreuth.de/id/eprint/5575 |