at Google ScholarTitle data
Koch, Matthias ; Reiff, Gerhard ; Baier, Daniel:
Kundenzufriedenheitsanalyse und Benchmarking im industriellen Dienstleistungsmarkt.
In:
Decker, Reinhold ; Wartenberg, Frank (Hrsg.): Vertriebs- und Kundenmanagement : Marketingmethoden im Einsatz. -
Lohmar
: Eul
,
2004
. - pp. 185-206
ISBN 3-89936-267-5
Further data
| Item Type: | Article in a book |
|---|---|
| Refereed: | Yes |
| Institutions of the University: | Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Chair Business Administration XIV - Marketing and Innovation > Chair Business Administration XIV - Marketing and Innovation - Univ.-Prof. Dr. Daniel Baier Faculties Faculties > Faculty of Law, Business and Economics Faculties > Faculty of Law, Business and Economics > Department of Business Administration Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Chair Business Administration XIV - Marketing and Innovation |
| Result of work at the UBT: | No |
| DDC Subjects: | 300 Social sciences > 330 Economics |
| Date Deposited: | 16 Feb 2015 09:46 |
| Last Modified: | 15 May 2015 07:31 |
| URI: | https://eref.uni-bayreuth.de/id/eprint/6855 |