Titelangaben
Koch, Timo ; Föhr, Jonas ; Germelmann, Claas Christian:
Blaming the butler? Consumer responses to service failures of smart voice-interaction technologies.
2022
Veranstaltung: International Conference on Challenges in Managing Smart Products and Services (CHIMSPAS)
, 25.-26.08.2022
, Bielefeld.
(Veranstaltungsbeitrag: Kongress/Konferenz/Symposium/Tagung
,
Poster
)