Title data
Rese, Alexandra ; Witthohn, Lennart:
Recovering Customer Satisfaction after a Chatbot Service Failure : The Effect of Gender.
2024
Event: 30th International Conference on Recent Advances in Retailing and Consumer Services (RARCS2024/EIRASS2024)
, June 26-30, 2024
, Fuerteventura, Spain.
(Conference item: Conference
,
Speech
)
Further data
Item Type: | Conference item (Speech) |
---|---|
Refereed: | Yes |
Institutions of the University: | Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Chair Business Administration XIV - Marketing and Innovation > Chair Business Administration XIV - Marketing and Innovation - Univ.-Prof. Dr. Daniel Baier |
Result of work at the UBT: | Yes |
DDC Subjects: | 300 Social sciences > 330 Economics |
Date Deposited: | 22 Aug 2024 07:08 |
Last Modified: | 22 Aug 2024 07:08 |
URI: | https://eref.uni-bayreuth.de/id/eprint/89892 |