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Grenzfurtner, Wolfgang ; Betto, Frida:
Performance management practices to continuously improve the productivity of industrialised housebuilding order fulfilment processes.
2024
Veranstaltung: 31st EurOMA Conference : “Transforming people and processes for a better world”
, 29. June - 03. July 2024
, Sant Cugat.
(Veranstaltungsbeitrag: Kongress/Konferenz/Symposium/Tagung
,
Paper
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Abstract
This study explores performance management practices in the industrialised housebuilding sector, a field facing productivity challenges. The aim is to understand the collaboration between main contractors and subcontractors and the practices developed to enhance performance. A multiple-case study approach was applied, focusing the industrialised housebuilding sector from Austria, Germany, and Switzerland. Findings reveal that companies with more joint performance management practices also develop several collaboration practices. The study underscores the importance of collaboration and joint performance management practices in improving supply chain performance, in a field as the construction sector, were most of the order fulfilment takes place in cooperation.