at Google ScholarTitle data
Rese, Alexandra ; Witthohn, Lennart:
Recovering customer satisfaction after a chatbot service failure : The effect
of gender.
In: Journal of Retailing and Consumer Services.
Vol. 84
(2025)
.
- 104257.
ISSN 0969-6989
DOI: doi.10.1016/j.jretconser.2025.104257
Official URL: 
Further data
| Item Type: | Article in a journal |
|---|---|
| Refereed: | Yes |
| Institutions of the University: | Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Chair Business Administration XIV - Marketing and Innovation > Chair Business Administration XIV - Marketing and Innovation - Univ.-Prof. Dr. Daniel Baier |
| Result of work at the UBT: | Yes |
| DDC Subjects: | 300 Social sciences > 330 Economics |
| Date Deposited: | 14 Feb 2025 08:48 |
| Last Modified: | 14 Feb 2025 08:48 |
| URI: | https://eref.uni-bayreuth.de/id/eprint/92359 |