Title data
Walther, Sebastian ; Eymann, Torsten:
The Role of Confirmation on IS Continuance Intention in the Context of On-Demand Enterprise Systems in the Post-Acceptance Phase.
In:
AMCIS 2012 Proceedings, Paper 2. -
s.l.
,
2012
Abstract in another language
The research project examines expectations as well as organizational and technological cognitive beliefs influencing a company's intention to continue using on-demand enterprise systems in the post-acceptance phase. Expectation-confirmation theory from behavior literature is integrated with Delone & McLean's model of IS success to theorize a model of IS continuance on company level. The decision making process to continue using an information system in small and middle enterprises as main target customer group of cloud-based enterprise systems is modeled by re-introducing the attitude construct from adoption literature. Additionally, post-purchase expectations are included as influence factor of attitude and intention in the continuance context. To prevent cloud-washing, attention is drawn to the substantive differences between service and application quality of on-demand enterprise systems.
Further data
Item Type: | Article in a book |
---|---|
Refereed: | Yes |
Institutions of the University: | Faculties Faculties > Faculty of Law, Business and Economics Faculties > Faculty of Law, Business and Economics > Department of Business Administration Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Chair Business Administration VII - Information Systems Management Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Chair Business Administration VII - Information Systems Management > Chair Business Administration VII - Information Systems Management - Univ.-Prof. Dr. Torsten Eymann |
Result of work at the UBT: | Yes |
DDC Subjects: | 000 Computer Science, information, general works 000 Computer Science, information, general works > 000 Generalities, Science 300 Social sciences > 330 Economics |
Date Deposited: | 14 Aug 2014 06:55 |
Last Modified: | 14 Aug 2014 06:55 |
URI: | https://eref.uni-bayreuth.de/id/eprint/927 |