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Assisted Data Annotation for Business Process Information Extraction from Textual Documents

Titelangaben

Neuberger, Julian ; van der Aa, Han ; Ackermann, Lars ; Buschek, Daniel ; Herrmann, Jannic ; Jablonski, Stefan:
Assisted Data Annotation for Business Process Information Extraction from Textual Documents.
In: Comuzzi, Marco ; Grigori, Daniela ; Sellami, Mohamed ; Zhou, Zhangbing (Hrsg.): Cooperative Information Systems. - Cham : Springer Nature Switzerland , 2025 . - S. 186-203
ISBN 978-3-031-81375-7
DOI: https://doi.org/10.1007/978-3-031-81375-7_11

Abstract

Machine-learning based generation of process models from natural language text process descriptions provides a solution for the time-intensive and expensive process discovery phase. Many organizations have to carry out this phase, before they can utilize business process management and its benefits. Yet, research towards this is severely restrained by an apparent lack of large and high-quality datasets. This lack of data can be attributed to, among other things, an absence of proper tool assistance for business process information extraction dataset creation, resulting in high workloads and inferior data quality. We explore two assistance features to support dataset creation, a recommendation system for identifying process information in the text and visualization of the current state of already identified process information as a graphical business process model. A controlled user study with 31 participants shows that assisting dataset creators with recommendations lowers all aspects of workload, up to -51.0%, and significantly improves annotation quality, up to +38.9% in F₁ score. We make all data and code available to encourage further research on additional novel assistance strategies.

Weitere Angaben

Publikationsform: Aufsatz in einem Buch
Begutachteter Beitrag: Ja
Keywords: Business process management; Process information extraction; Natural language processing; Human computer interaction
Institutionen der Universität: Fakultäten > Fakultät für Mathematik, Physik und Informatik > Institut für Informatik > Lehrstuhl Angewandte Informatik IV > Lehrstuhl Angewandte Informatik IV - Univ.-Prof. Dr.-Ing. Stefan Jablonski
Titel an der UBT entstanden: Ja
Themengebiete aus DDC: 000 Informatik,Informationswissenschaft, allgemeine Werke > 004 Informatik
Eingestellt am: 15 Mai 2025 05:51
Letzte Änderung: 15 Mai 2025 05:51
URI: https://eref.uni-bayreuth.de/id/eprint/93567